Transforming Authentication with RCDevs OIDC for a multinational multimedia company

Background 

Company: A Hong Kong based multinational multimedia company (the media company mentioned thereafter)

Industry: multimedia

Location: Hong Kong

Employees: 3,500+

The media company is a leading television broadcasting company specializing in providing television contents and advertisement services to public in Hong Kong and as a paid service globally. As the company grew, so did the need to secure its applications and user data. With various systems in place, managing multiple authentication methods became cumbersome and posed security risks.

The Challenge

The IT team at the media company faced several challenges:

1.⁠ ⁠*Fragmented Authentication:* Different systems used various authentication methods, leading to a poor user experience and increased management overhead.

2.⁠ ⁠*Security Vulnerabilities:* The existing authentication methods were outdated and exposed the company to potential security breaches.

The Solution

After extensive research and evaluation, the media company decided to implement RCDevs' OIDC (OpenID Connect) authentication solution. The decision was driven by the following factors:

•⁠  ⁠*Single Sign-On (SSO):* RCDevs offered a robust SSO feature that would allow users to access all applications with a single set of credentials, improving user experience and productivity.

•⁠  ⁠*Enhanced Security:* With OIDC, the media could leverage modern security protocols like JWT (JSON Web Tokens) and secure token storage.

•⁠  ⁠*Scalability:* RCDevs' solution was designed to scale with the company’s growth, ensuring that it could support an increasing number of users and applications without compromising performance.

Implementation

The deployment process was seamless. The RCDevs team provided comprehensive support, including:

1.⁠ ⁠*Planning and Design:* Collaborating with the media company to design a tailored authentication architecture that met their specific needs.

2.⁠ ⁠*Integration:* The IT team integrated RCDevs OIDC with existing applications, leveraging APIs to streamline the authentication process.

3.⁠ ⁠*Training and Support:* RCDevs conducted training sessions for the media company staff, ensuring they were well-equipped to manage and maintain the new system.

Results

The implementation of RCDevs OIDC authentication led to significant improvements:

•⁠  ⁠*Improved User Experience:* Employees reported a smoother login process, with 90% of users appreciating the SSO feature.

•⁠  ⁠*Enhanced Security:* The company experienced a 70% reduction in security incidents related to authentication, thanks to the robust security protocols in place.

•⁠  ⁠*Operational Efficiency:* The IT team saved over 20 hours per week on user management tasks, allowing them to focus on strategic initiatives.

Conclusion

By deploying RCDevs as their OIDC authentication solution, the media company transformed its approach to security and user management. The successful implementation not only improved operational efficiency but also fortified their security posture, enabling the company to focus on innovation and growth.